Terms and Conditions

These terms apply to the use of the GymActiv app (iOS and Android) and related services. By creating an account, you accept them.

You must be at least 16 years old to use GymActiv.

GymActiv helps you track your nutrition and training. Among other things, the app offers:

• Meal logging, including by photo scan, with calories and macronutrients
• Strength, cardio, recovery and mobility workouts, and your own workouts
• Coach Activ: personal guidance, meal suggestions and weekly and monthly reports
• A connection to Health Connect (Android) and Apple Health (iOS), if you allow it
• Community: friends, chat, challenges and rewards

The coach, meal scan, meal suggestions and reports are generated with artificial intelligence (AI). When you talk to Coach Activ, you are talking to an AI system, not a human.

AI results are estimates and may contain errors. Check important information and use your own judgement.

GymActiv is not a medical device and does not replace a doctor, dietitian or physiotherapist. Calories, energy expenditure and advice are estimates.

Consult a doctor before starting a new diet or training plan, especially if you are pregnant, have or have had an eating disorder, or have a medical condition. Stop immediately if you feel pain, dizziness or unwell.

You provide accurate information and keep your password secret. One account per person.

You can delete your account at any time via Profile → Delete account. Your data is then erased as described in the privacy policy.

GymActiv has a free version and the paid Pro and Premium subscriptions.

When you register, you get one month of Premium for free. No payment details are needed, and the trial then automatically switches to the free version, at no cost.

Subscriptions are purchased through the App Store or Google Play. The price, including VAT, is shown before purchase. A subscription renews automatically until you cancel; you can cancel up to 24 hours before renewal in the subscription settings of your App Store or Google Play account.

As a consumer, you have 14 days to withdraw after purchasing a subscription. Payment and refunds are handled by Apple or Google; you withdraw through their procedure or by contacting us. If you asked for the service to start immediately, a proportionate amount for the period already provided may be charged.

What you share (messages, challenges, statistics) remains yours. You allow us to show it to the people you share it with, within the app.

Not allowed: illegal, hateful, threatening or sexual content, harassment, spam, sharing other people's personal data, and dangerous health advice.

Report unacceptable content or behaviour to gymactivapp@gmail.com. We review every report, may remove content or suspend an account, and tell you why. This address is also our point of contact for users and authorities (Dutch, French or English).

The app, its design, texts and software are protected and remain the property of the provider. You receive a personal, non-transferable right of use.

We do everything reasonable to keep GymActiv working correctly and available, but cannot guarantee uninterrupted or error-free operation. We are not liable for indirect damage, such as lost profits or loss of data.

This limitation does not apply in case of intent or gross negligence, nor to damage to life or health. Your statutory consumer rights, including the legal guarantee on digital services, remain unaffected.

You can stop at any time and delete your account. We may suspend or terminate an account in case of serious or repeated breach of these terms, after informing you, unless the law or the safety of others prevents this.

Belgian law applies, without depriving you of the mandatory protection of the country where you live. If there is a problem, please contact us first.

If we cannot resolve it together, you can turn to the Belgian Consumer Mediation Service (consumerombudsman.be) or the competent court; as a consumer, you may also go to the court of your place of residence.

We announce material changes at least 14 days in advance in the app or by email. If you do not agree, you can stop and delete your account before the effective date.

GymActiv is developed and managed under the direction of Mohamed El Bouchattaoui, who, as the provider, is ultimately responsible for the service.

Trading name GymActiv · Fortuinstraat 34, 2800 Mechelen, Belgium · company number 1041.515.724 · VAT BE 1041.515.724

Questions or feedback? You can reach us at gymactivapp@gmail.com.